Wrong data on Analitycs!

  • Resolved webjuice

    (@webjuice)


    8 years, 3 months ago

    Hello, i have implemented this plugin but data on Analitycs are wrong… Only few orders are tracked… can you help me ?

    thanks
    AM

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Conversios

    (@tatvic)

    8 years, 3 months ago

    Hi,

    Thank you for contacting us!

    We did a quick look of your store & found that you are using child theme on your store & as we have mentioned in the description of our plugin that the free version of our plugin is not fully compatible with the child/custom theme.

    Additionally, share the view level access of your analytics account at analytics2(at)tatvic(dot)com so we can verify the same for you.

    Also, we request you to go through the FAQs of our plugin where you can find almost all the answers of your queries.

    Hope this helps!

    Thanks & Regards!

    Thread Starter webjuice

    (@webjuice)

    8 years, 3 months ago

    Hello Tatvic,

    i added you to analitycs, if you confirm the problem we can evaluate the buy of paid version of the plugin

    thanks in advance

    Plugin Author Conversios

    (@tatvic)

    8 years, 3 months ago

    Hi,

    Thank you for getting back to us!

    We request you to connect with us at analytics2(at)tatvic(dot)com so we can assist you further regarding your query.

    Thanks & Regards,

    • This reply was modified 8 years, 3 months ago by Conversios.
    Thread Starter webjuice

    (@webjuice)

    8 years, 3 months ago

    Hello, ok thank you for support

    problem solved buying this https://codecanyon.net/item/woocommerce-enhanced-ecommerce-analytics-integration-with-conversion-tracking/18088304

    Plugin Author Conversios

    (@tatvic)

    8 years, 3 months ago

    Hi,

    Thank you for the confirmation!

    We are happy that some other plugin has resolved your issue.

    Happy Analyzing!

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

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