Error message when adding a attachment to a form using Caldera Forms

  • Resolved bdannels

    (@bdannels)


    8 years, 5 months ago

    Hello:

    I am getting a error message when adding a attachment to a form using Caldera Forms.
    When I fill out the same form with NO attachment the form works OK.

    Error message is : Unable to create directory wp-content/uploads/4fc3fbc094ac137019c03abc23cce420.
    Is its parent directory writable by the server?

    The form is located at http://www.hardhatdecals.com/ez-order-form/

    This form was created on agisolutions.com and works just fine there with a attachment.
    Form location is: https://agisolutions.com/ez-order-form/ Both sites are on the same server/host

    I saw a tip page that suggested doing:
    • Log into your WordPress admin dashboard
    • Go to Media Settings menu (Settings -> Media)
    • Enter wp-content/uploads in the “Store uploads in this folder” text box

    I don’t see a place that says: “Store uploads in this folder”
    All the folder permission settings seem to be the same on both domains.

    Any help sure would be appreciated

    [ Signature deleted ]

    The page I need help with: [log in to see the link]

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  • Plugin Contributor christiechirinos

    (@christiechirinos)

    8 years, 5 months ago

    Hi there,

    Thanks for using Caldera Forms. Just so you know, do not offer support for Caldera Forms via this board. You might get help from the power users on here, but to get support from us we ask that you purchase Caldera Forms Pro. This model is how we are able to offer a powerful product for free, but also have a professional team supports and updates the product every day. Plans are affordable, starting at $14.99/month with no contract.

    You can browse plans at https://calderaforms.com/pro/. If you are already a paying subscriber, you can request support at https://calderaforms.com/support/.

    Alternatively, you can join our Facebook community group and collaborate with other free users of Caldera Forms: https://www.facebook.com/groups/651862761663883

    Sorry about the hassle, and thanks for understanding that this is separate channel allows us to ensure that we are able to continue to develop great products for you.

Viewing 1 replies (of 1 total)

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