HTTP ERROR 500

  • Resolved ariannamc16

    (@ariannamc16)


    8 years, 6 months ago

    Hello
    When I want to generate a pdf I get 500 Internal Server Error / blank page.
    I already modified the memory limit to 256MB, but I still have that problem.
    In the WooCommerce state it detects the increase in memory, but not in the status of the plugin.
    Can you help me? Thank you

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • mjaynl

    (@mjaynl)

    8 years, 6 months ago

    Same problem here since today after updating to Version 2.0.14.
    Also tried to switch to Simple template and back.
    Please help

    • This reply was modified 8 years, 6 months ago by mjaynl.
    • This reply was modified 8 years, 6 months ago by mjaynl.
    mjaynl

    (@mjaynl)

    8 years, 6 months ago

    Fixed, I had an error in the wp-config.

    Thread Starter ariannamc16

    (@ariannamc16)

    8 years, 6 months ago

    what error was it?

    Thread Starter ariannamc16

    (@ariannamc16)

    8 years, 6 months ago

    Hi,

    I still have not received an answer and, I still have the same problem.

    Plugin Contributor Ewout

    (@pomegranate)

    8 years, 6 months ago

    Hi! I’m sorry to hear you’re having issues.
    We have a sticky post here in the forums that should help you find the error behind the 500 error: https://wordpress.org/support/topic/500-internal-server-error-blank-page/

    Which version of PDF invoices are you using? WooCommerce shows only the PHP memory limit, but the PDF invoice plugin checks the WP Memory limit too – it depends on your server configuration which is leading, but both are actually shown in the Status page since 2.0.11.

    Let me know what you find!

    Ewout

    Maja

    (@hutamanama)

    8 years, 6 months ago

    Hi,
    I had te same problem. If you using w3 total cache, make sure you disable Object Cache under General settings.
    This solves my problem.

    Plugin Contributor Ewout

    (@pomegranate)

    8 years, 6 months ago

    Hi @hutamanama thanks for sharing this information with us! We were not aware of any specific W3 Total Cache incompatibilities, but this can be partly setup specific too. Good to know either way! 🙂

    Ewout

Viewing 7 replies - 1 through 7 (of 7 total)

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