• Resolved snowiex

    (@snowiex)


    Hello,

    When I use special characters eg. polish ones the file structure seems fine, folders are created and files are uploaded correctly to the server. The problem is when somebody tries to download the file – it says that’s empty. The file on the server is ok as well and when I remove polish characters from the folder name it works as well. Prettify is off. I browsed the forum but didn’t find anything like it, might have missed it.

    Could you help out please?

    Best regards,
    Eric

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author thomstark

    (@thomstark)

    Are stats enabled or disabled? Is encryption enabled or disabled?

    Thread Starter snowiex

    (@snowiex)

    Stats are disabled in overall File Away settings and I haven’t included them in the shortcode, left it as default. Encryption is disabled also by default.

    Plugin Author thomstark

    (@thomstark)

    Try enabling stats and see of you can download one of those special characters files.

    Thread Starter snowiex

    (@snowiex)

    Hi again,

    it seems to have resolved the issue! Thanks a whole bunch

    Bye!

Viewing 4 replies - 1 through 4 (of 4 total)

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