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  • Hi,
    Assigning the value “none” to “auto_prepend_file” either in “.user.ini” or “.htaccess” file should work fine, but you will have to contact your hosting provider to know why this isn’t working as it should, it depends mainly on the server configuration.

    Ideally, you can set the “Firewall Status” to “Learning Mode” for a couple of days or something, during this period you can use your theme settings panel normally and the firewall will whitelist these requests in the future automatically after setting it back to “Extended Protection“.

    Thanks.

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