Robust and Feature Rich

  • chuckdaddy

    (@chuckdaddy)


    8 years, 9 months ago

    This plugin is very robust. Very useful for companies who have multiple agents that need to correspond with customers.

    Can be a bit heavy at times when there is lots of traffic – too many Apache requests.

    This plugin also doesn’t always recognize when a user initates a chat when agents are available and then sends and email instead.

    • This topic was modified 8 years, 5 months ago by chuckdaddy.
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  • NickDuncan

    (@nickduncan)

    8 years, 9 months ago

    Hi @chuckdaddy

    Thank you so much for your review and your feedback!

    We have a new beta version available that will help with the issue of the plugin being dependent on your resources. Our new version uses a cloud server to handle the chats and therefore negates any issues of overloading your server. It also has a ton of new features.

    If you would like to try the new beta version please let me know.

    More information on Version 8: https://wp-livechat.com/coming-soon-to-version-8/

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