How to disable double opt-in?

  • Resolved sarah149

    (@sarah149)


    8 years, 10 months ago

    Even though I have the double opt-in disabled in the plugin itself, the confirmation emails for double opt-in are still being sent.
    What can I do to turn them off?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Lap

    (@lapzor)

    8 years, 10 months ago

    Hi Sarah,

    Are you really sure you are using our plugin and our form? Please post a link to the form so we can test it.
    https://kb.mc4wp.com/what-to-do-if-you-run-into-trouble/

    If you are using our plugin, are you using a integration method with another form? The double opt-in settings are per form and per integration method.

    Can you show us some screenshots of your settings? You can upload them here: http://imgur.com/upload

    Thank you,

    Thread Starter sarah149

    (@sarah149)

    8 years, 10 months ago

    Hi Lap,

    Yes, I’m sure. Here’s the form: http://www.scoolx.com/

    We are using page builder, but there is no option to turn off the double opt-in.

    Screenshots are uploaded here: http://imgur.com/a/CfATF

    Plugin Contributor Lap

    (@lapzor)

    8 years, 10 months ago

    Please make sure you are using the MailChimp for WP form.
    The form on your homepage is not our form, so I can’t help you with the setup.

    The screenshot however IS from our plugin, but it won’t affect the form on your homepage I’m afraid.

    Maybe it’s best to ask your theme developer how to replace that form with a MailChimp for WP form.

    Hope that helps,

    Thread Starter sarah149

    (@sarah149)

    8 years, 10 months ago

    Thanks a lot! I changed the form and it’s working now.

Viewing 4 replies - 1 through 4 (of 4 total)

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