• Resolved bermudabruin

    (@bermudabruin)


    We are using the hustle plugin as a content gateway that requires users to submit their name and email in order to access downloads. Users that have already subscribed should still be able to access the content, however they receive the “This email address has already subscribed.” error message. How can we disable this error and allow already-subscribed users to view the content?

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  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @bermudabruin,

    I’m not sure we are on the same page now. Are you using Opt-in option in Hustle or Custom Content?
    Opt-in is created specifically for collecting email addresses to local list or email services (so it will not allow for duplicated emails). It can’t be used as content protection.
    I think you might need to check this plugin https://wordpress.org/plugins/opt-in-panda/ as it offers unlocking content for users that subscribed.

    If you are using CUstom Content Popup then can you provide what additional plugin is used with it (or shortcode) to display form?

    kind regards,
    Kasia

    Thank you for using Hustle. I am going to close this topic for now. If you still need help send us troubleshooting instructions and we will reopen the ticket.

Viewing 2 replies - 1 through 2 (of 2 total)

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