The 504 error is not specific for CyberSyn. It means that your server has no resources to finish the task. Please read more here: https://www.lifewire.com/504-gateway-timeout-error-explained-2622941
Thanks for the reply, the thing is though it only happens when i try to refresh the feed from the plugin. The plugin worked perfectly fine on my test site (which was hosted on another server) and then when it was migrated to the clients server this error has now started? Ive been in touch with their host who upt’d the timeout but still no joy, hence wondering if you’d come across this before? If it helps the news feed is on this page http://www.landfamilybusiness.co.uk/news-publications/
Having read the link, i’ll try the DBManger process and see if that works, you never know.
So i ran that DBMAnager thing, didn’t do anything. But i can see there are new articles in feed info which haven’t come down, could this be something else which is causing the timeout?
Being new to this, could this be a cron path issue?
Almost in all cases it can be caused by a weak server. How often do you run cron? What are the version numbers of PHP and MySQL that installed on that sever?
its php5.4 and 5 for mysql. so ive found the host package that the client has taken doesn’t allow cron access (i think my test server does)
I would also suggest you to upgrade PHP to version 7, because it runs as twice as faster and consumes less server resources. The same applies to MySQL. Version 5.7 is 2x times faster than 5.6.
cheers i’ll try that, do you think that might be the issue?
I wouldn’t call it an issue, but it may help, because it will decrease the server load.
at a loss now, that didn’t work. same old 504 gateway time-out
Seems the only way to fix it is to change the host to a more powerful one.
oh well never mind, its not to be. i did check the validation of the feed in https://validator.w3.org/feed/check.cgi?url=https%3A%2F%2Fwww.farminguk.com%2Fcommon%2FNewscategory%2FFinance%23 and it came back invalid, could that be an issue? Odd if it is as it worked on my server
No it couldn’t. The feed is not well formatted, but that’s not a problem for CyberSyn.
