Reinstall BD Plugin

  • Resolved adalbore

    (@adalbore)


    8 years, 11 months ago

    Due to a migration to a new hosting, the BD plugin is causing the widget “drag & drop” function to malfunction and the hosting representative told me to delete and reinstall BD plugin.

    Am I going to lose the database when I am deleting the BD plugin?

    Thanks,

Viewing 1 replies (of 1 total)
  • Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    8 years, 11 months ago

    Hi @adalbore,

    Sorry that you ran into issues here!

    When you need to upgrade a plugin, or do a reinstall, the standard operating procedure (even the one followed by WP when you click “Upgrade” on the plugins dashboard is this:
    – Deactivate the existing plugin
    – Delete the existing plugin
    – Install the new plugin
    – Activate the new plugin

    That’s how WP ensures that a “fresh” copy of the plugin is used and nothing is left behind.

    This operation is safe–no data will be lost.

    Does that make more sense?

    With that said, you may wish to run a conflict test on the NEW host if you still see the issue. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Please let me know if you have any other questions or issues!

Viewing 1 replies (of 1 total)

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