Could you post your site URL here, so I can have a look at the CSS you used and see if it is properly inserted by WordPress?
If you want your site URL to remain private, you can also contact us via this contact form:
http://jetpack.com/contact-support/
Thanks!
The website is behind a maintenance page, unless this does not matter.
If that matters, what email can I use to send login info so you can see it in the backend?
(I would prefer to get Jetpack Custom CSS going because this removes all the need for constant refreshes of the webpage, thanks).
You can contact us via this contact form:
http://jetpack.com/contact-support/
It is done, URL, username and password to login was sent to the infamous JetPack support team. 🙂
I thought I would post the results here so others can see the end result of this support request.
The theme I am using is called “Cream Theme”, used for an Ice Cream and Treats business locally. I also installed the Child Theme with it.
The Custom CSS in the customizer failed to show any changes in the preview window to the right, but when Custom CSS was saved, it shows up on the site.
So yes, Custom CSS in the Customizer does work with a Child theme.
When doing some testing, I found a mandatory plugin required by the theme called “Redux Framework” was causing the issue. So now this issue has moved to the theme author for support since it is the theme that needs to be fixed.
Reason I did not check this at first was because everything worked at the start, then this Custom CSS issue popped up. I should have returned to the plugins to check again.
Thanks
