Unable To Connect Jetpack

  • Resolved yasirkhan

    (@yasirkhan)


    9 years ago

    After Installing the plugin on my blog Sharethisindia.com. i am clicking on connect to jetpack. Its go on new page and say – Return to your blog. It is showing on top of the screen ‘Jetpack is finishing up the connection process.

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years ago

    Do you use a caching plugin or service on your site? If so, could you try clear your site’s cache?
    Once you’ve done so, go to Plugins menu in your dashboard and deactivate, then delete the Jetpack plugin.

    You can then reinstall Jetpack from scratch and try to connect again.

    If you don’t have a caching feature, or you aren’t sure where to find it, we have a little alternative connection route plugin you can use.

    Can you download this plugin:
    https://github.com/Automattic/jetpack-addons/archive/add/old-connection-flow.zip

    Download the file, then go to Plugins > Add New > Upload in your dashboard to install and activate the plugin. Could you then try to connect again to WordPress.com? Once you’re connected, you can deactivate and delete this little plugin.

    Let me know how it goes!

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