Category Editor loading error

  • Resolved Ricardo

    (@ricardods)


    9 years ago

    First of all this plugin is great, it seems to be just what I need. Seems fast on frontend and it is what we have been looking for on every single Gift plugin we tried. Congratulations!

    I have a problem that I don’t know how to solve. When I try to edit a Gift Category [open this screen – link] It loads forever, until my server goes down. Sometimes after a minute it opens the edit screen.

    What information can I send you so we can find where the problem is.

    I have latest WooCommerce and WP.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author DecomTeam

    (@decomteam)

    9 years ago

    – PHP version ? (minimal PHP version required is 5.6+)
    – WordPress version
    – WooCommerce version
    – Theme you are using (Did you try second theme? )

    Debugging in WordPress
    – send us email with your: debug.log file
    – you can use https://pastebin.com/ or https://gist.github.com/ – if file is too big

    [ Signature deleted ]

    • This reply was modified 9 years ago by DecomTeam.
    • This reply was modified 9 years ago by DecomTeam.
    • This reply was modified 8 years, 5 months ago by Jan Dembowski.
    Thread Starter Ricardo

    (@ricardods)

    9 years ago

    Dev it really takes a lot of time to load but it loads. I am marking as resolved.

    Thus there is no need to go on category edit page, it happens once in a lifetime, I am more concerned about front end speed.

    Thanks for the plugin!

    Plugin Author DecomTeam

    (@decomteam)

    9 years ago

    Thanks for the feedback, could you check that you have PHP 5.6 (if you can get PHP 7.1, it will speed up the whole shop.)

    Thread Starter Ricardo

    (@ricardods)

    9 years ago

    I have 7.0 as my host says it is the best one. Siteground I use right now.

    Plugin Author DecomTeam

    (@decomteam)

    9 years ago

    Then you are good! 🙂

    [ Signature deleted ]

    • This reply was modified 8 years, 5 months ago by Jan Dembowski.
Viewing 5 replies - 1 through 5 (of 5 total)

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