An issue on mobile devices..

  • Resolved kvg

    (@kevingaal2015)


    9 years, 3 months ago

    Hi,

    The hamburger menu on mobile devices does not respond before the red play button cover is pressed on the video. My initial thought was that this is a z-index issue. I found that the red play button cover on the video has a z-index of 5. So I put the menu on 6. This did not solve it though. Could there be a different issue?

    This is the test url..

    https://lenticular-judgment.000webhostapp.com/

    Then check the site on a mobile device.

    Hope this problem can be solved, because I like the plugin.

    Have a nice day,

    Kevin

Viewing 3 replies - 1 through 3 (of 3 total)
  • huge-it-support-1

    (@huge-it-support-1)

    9 years, 3 months ago

    Dear kvg,

    Thank you for contacting us.

    Please, be kindly informed that music and videos do not play automatically on iPhones, Androids and tablets, so it has nothing to do with our plugins. You can check this link for additional information:
    https://support.wix.com/en/article/autoplay-on-mobile-and-tablet-devices-5690550

    In the case of other question, please, let us know.

    Thank you

    Thread Starter kvg

    (@kevingaal2015)

    9 years, 3 months ago

    Hi,

    I know that, but that was not the issue I was Talking About and the question I was asking. The hamburger menu is above the video. It does not work unless you press play on the video. I don’t think that should happen. If someone goes to the page and then doesn’t press play, the menu will not react. It is this plugin though, because the menu works fine without the video on the page. Also I tried to make it work with autoplay off, did not make a difference.

    Grz

    Kevin

    huge-it-support-1

    (@huge-it-support-1)

    9 years, 3 months ago

    Dear kvg,

    Thank you for giving us more details.

    In this case can you, please, send du an email to info [at] huge-it.com? Our developers will need more details to be able to understand what the issue is and what solution to suggest you.

    Looking forward to hearing from you soon.
    Please, include this forum link in the email.

Viewing 3 replies - 1 through 3 (of 3 total)

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