But the sender of that email sent is the user or the administrator pain site?
If you’ve included an email field in the contact form you created, visitors were able to add their own email address when submitting a form.
That email address is then added as a Reply-To email header. That email header is used when you hit the “Reply” button in all modern email clients.
If that doesn’t seem to work for you, it might be worth checking your email client configuration to make sure that headers are taken into account.
Let me know if it helps!
Thread Starter
Rodrigo
(@vejapixel)
Hello Jeremy,
I currently use the WP Mail SMTP plugin (https://br.wordpress.org/plugins/wp-mail-smtp/) to configure SMTP uploads and the template is created by the Gravity Forms plugin (http://www.gravityforms.com/).
The problem is that the user when sending a contact, his data (Name, Email, Subject and Message), goes to the body of the email. And the email address is the email address of the administrator of my site, that is, the contact is sent from the administrator’s email address to the administrator:
DE: admin@mysite.com
To: admin@mysite.com
SUBJECT: Contact #234
—– Message ——-
A user comes into contact with the site. See the data below:
Name: So-and-so
Email: user@email.com
Subject: I need contact
Message: I’m getting in touch because I need help.
———————–
It was above that the sender is admin@mysite.com, but the correct one should be user@email.com. So when I click Reply, the reply email field goes to admin@mysite.com, it should be user@email.com.
The Jetpack plugin, that does not happen, right? Is the contact email sender the user’s email address?
Another thing …. I will need to configure SMTP to use the Jetpack email form? In case I use the WP Mail SMTP plugin, is there a need to have this plugin when using Jetpack?
I thank you.
