ET Plus – adding inventory when using EDD

  • Resolved barback

    (@barback)


    9 years, 2 months ago

    A ticket option was sold out. We want to add more tickets to the inventory.

    Edit the sold out ticket and enter the new total number (15)
    Save ticket.

    It will adjust and show 10 sold and 5 available. It will show 5 in the stock field where you just entered 15!

    If you open it again it will re-calulate and conclude that if there were only 5, then subtract the 10 that were sold, now there are -5 available!

    This is a bug in the program, but just know that if you open that ticket to edit, you may have to re-enter the TOTAL number of tickets allowed and let it do it’s calculations again.

    This makes me nervous to edit any tickets where we are tracking inventory — like we’d have to constantly anticipate what the program is going to do.

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  • shelbelliott

    (@shelbelliott)

    9 years, 2 months ago

    Hey @barback,

    Thanks for using our plugins, and so sorry for the delay here! Since you’re using Event Tickets Plus, I recommend reaching out to our support on our premium forums. They have the capacity to provide more technical and rapid support, and we’re not permitted to support premium items on this forum.

    Let me know if you need anything else!

    Best,

    Shelby 🙂

Viewing 1 replies (of 1 total)

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