Hello Trebly,
Thank you for reaching out to us.
From your explanation I understand that W4 Post List plugin and Profile Builder generate a conflict. Did you set WP_DEBUG to true to see if there are any error notices?
Can you also open a support ticket with this issue?
Best regards,
Thread Starter
Trebly
(@trebly)
Hi,
Yes WP is in debug mode, I told this by :
There is no crash visible by the debug mode of WP or “mode = development” in site parameter for OVHConfig (ovh is the host provider).
I think that it is not purely with “profile builder”, it is when they are activated together.
Since this , I performed some others tests and they seems to get the same effect, in fact the execution time is increasing suddenly (one more added) until reaching the timeout when they are new plugins activated.
I could perform time analysis (Chrome timeline) and found a true loading time near 2s (important activity), but not ended before 138s… Timeline reports 98% iddle. This seems to mean that an element (or several) needed to end is (are) waited.
When both “profile builder” and “w4” are activated this time increases suddenly. When you deactivate one of them the time is drastically reduced. Probably because adding them together I reach a limit which smaller plugings don’t reach. More, the load order is choosing the plugins components delayed…
So, since this test I got the same behavior by adding others plugins. This happens not regularly.
Then, I checked (try to) the use of memory and CPU using “WP System Health” and “P3 (Plugin Performance Profiler)” for a view from server. They don’t give significant detailed information.
But they confirm what I observe with timeline, “P3 (Plugin Performance Profiler)” reports a time used (on more than 100s duration) by himself of 97%, long time because it observes an iddle system. CPU and Memory used seems ridiculous but there are average not peak values is given for now. I need to get curves that I have not for now.
So, today I imagine that both “profile builder” and “W4” were, when they were together, reaching for a while a limitation of the server (OVH shared) leading to delay the end of execution.
I am going to ask to OVH support if it can exist such problem. In such case the last element has no interest because it can change, it is (or some elements) are loaded with a large delay reaching the timeout but not always.
Because of this, the site is currently down and have been for the whole last month without any solution.
If I reduce the plugins, I will not have security and maintenance or many needed admin tools. For now I am testing the site in operational situation, so I need to activate all plugins which will be needed in current exploitation.
Thanks
Best regards
Trebly
Thread Starter
Trebly
(@trebly)
Hi,
I got a confirmation of OVH something (?) is overloading the resources of the server.
Because of the behavior defined when the resources are overloaded the task can be suspended for a while. This delay can be longer than the time out which cancels the session.
It seems that the critical point is the requests to the database, but I am going to check also the CPU.
The volume seems not normal, may be a bad loop ?
By difference I will be able to define the amount of resources used by the different plugins.
I will inform you about the results for your module.
The philosophy of this is that it is not because two plugins seem not to function together that they are not compatible…
Best regards
Trebly
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Note : you asked to me to send a “bug request”, I don’t know how ? I always used the support of the plugin, is saying here, or forum, sometimes the site of the author, this until now,. Can you explain to me what to do, where ?
Hello Trebly,
Thank you for the detailed explanation. I forwarded this ticket to the dev team and they said that the only place where we do queries is in the User Listing module which is not available in the Free version.
The plugin should work correctly on a typical hosting sever.
In order to contact us, via our support ticketing system, you will need to go to our Support page and click on “Open a New Support Ticket” -> Fill in the form and submit it.
Best regards,
Thread Starter
Trebly
(@trebly)
Hi,
I got an overload of resources.
It was not a direct conflict but the plugins could not find a place together on the top of others.
When the reason creating the overload will be found, everybody will take his place.
It is not completely solved because the main cause need a rewrite of the algorithm used for walking through the tree of categories.
Thanks, Best regards
Trebly
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This reply was modified 9 years, 5 months ago by
Trebly.
