Jetpack Mobile Problems

  • khatialp

    (@khatialp)


    9 years, 5 months ago

    Hi, I am having problems with turning on the mobile version. Error: “No route was found matching the URL and request method” – this is what I get when I try to enable the mobile version and some other features too.

    /Users/Khatialp/Desktop/Screen Shot 2016-11-25 at 23.24.53.png

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 5 months ago

    Could you let me know what other plugins are currently active on your site?

    Could you also try the following:

    1. Open the dashboard page.
    2. Open your browser console
    3. Click on the Network tab
    4. Refresh the page.
    5. Try to activate a module
    6. If you see any lines in red inside the browser console, click on them. A new panel should appear on the right.
    7. Click on the “Response” tab in that new panel.
    8. Copy the message displayed there.
    9. Paste it here.
    10. If no red lines appeared in the browser console, click on the “Console” tab of the browser console.
    11. Copy any errors displayed there, and paste them here.

    Thanks!

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