Can’t activate Related Posts

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 9 months ago

    Could you go to this page, and make sure the Related Posts module is active there?
    http://yoursite.com/wp-admin/admin.php?page=jetpack_modules

    If it is, could you try the following:

    1. Open the dashboard page.
    2. Open your browser console
    3. Click on the Network tab
    4. Refresh the page.
    5. Try to change the Related Posts’ settings
    6. If you see any lines in red inside the browser console, click on them. A new panel should appear on the right.
    7. Click on the “Response” tab in that new panel.
    8. Copy the message displayed there.
    9. Paste it here.
    10. If no red lines appeared in the browser console, click on the “Console” tab of the browser console.
    11. Copy any errors displayed there, and paste them here.

    Thanks!

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