Huge-it portfolio keeps on loading

  • Resolved colette12

    (@colette12)


    9 years, 8 months ago

    Hi

    I recently installed Huge-It, but I’m not able to make it work. When I open the page where I want to use it, there is a loading icon that won’t go away. I tried a couple of things:
    – I thought maybe the sizes of the images are to big. I made them smaller. But that didn’t work.
    – Then I thought there maybe is a conflict with an other plugin. I deactivated all the plugins. But that didn’t work either.

    Can someone help me? I’m using the theme Shapely from Colorlib. Maybe the plugin just doesn’t work with the theme?

    Please help me.

    Thank you!

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  • huge-it-support-1

    (@huge-it-support-1)

    9 years, 8 months ago

    Dear Colette
    Thank you for your post. Such kind of issue can be related to the images, as they may be very large and can slow down the loading process. We have installed the theme, that you have mentioned and didn’t face the same problem, so we exclude the reason of conflict with the theme (here is the screenshot http://prntscr.com/cio24r). So we kindly ask you to contact us via the following e-mail address: info@hugeit.com and we will try to resolve your problem
    Thank you!

Viewing 1 replies (of 1 total)

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