Thumbnails are not showing properly

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  • Ryan C.

    (@ryanc413)

    9 years, 8 months ago

    Thanks for the report! I had a look at your link, and I can see the missing image as you describe. It looks like the missing image in question is this one:
    http://www.lookatchichi.com/wp-content/uploads/2016/05/pinkcoordtwopiecesetforever21pinkfauxleatherjacketzarareebokclassicstockholm4.jpg

    It seems to be a really large image, and I suspect that may be part of the problem. Jetpack tries to get the image, but it’s too large, so the request times out.

    Could you try resizing that image and saving it for web? Then, re-upload it to the post as a Featured Image and see if that resolves the issue.

    Please let me know how that works for you, and we can go from there!

    Thread Starter lookatchichi

    (@lookatchichi)

    9 years, 8 months ago

    Thank you that solved it

    Ryan C.

    (@ryanc413)

    9 years, 8 months ago

    Glad to hear that worked! Please let us know if you have any further issues.

Viewing 3 replies - 1 through 3 (of 3 total)

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