Updates not working on two servers

  • Resolved dominicprattde

    (@dominicprattde)


    9 years, 8 months ago

    Hi there,

    we’re using the plugin on 4 WordPress-Installations, two of them running as MU.

    The automatic updates are not working on both the WPMU-Instances, even when we try to force the updates. There are no log entries written to the “Logfiles” in the plugin.

    Updates are not disabled and are running fine when we update core, plugins and themes manually. wp-cron.php is also not disabled.

    Any ideas on this one? What do you need to troubleshoot that? 🙂

    Regards from Germany,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Matthew

    (@kidsguide)

    9 years, 8 months ago

    No idea how this slipped by me, sorry for the late reply. Have you checked out this thread https://wordpress.org/support/topic/automatic-updates-arent-working/? It has some links to some helpful troubleshooting documentation.

    Also, who is hosting your websites?

    Thread Starter dominicprattde

    (@dominicprattde)

    9 years, 8 months ago

    Yep, I tried the suggestions in the link you’ve posted – no luck.

    One website is hosted on a root-server with nginx and I’m root on that one. The other one is hosted by All-Inkl, a german webhosting company.

    Plugin Contributor Matthew

    (@kidsguide)

    9 years, 8 months ago

    So you have checked your wp-config.php file to make sure that there is nothing disabling automatic updates?

    Thread Starter dominicprattde

    (@dominicprattde)

    9 years, 8 months ago

    Yes, there is no such entry I’m aware of.

    Plugin Contributor Matthew

    (@kidsguide)

    9 years, 8 months ago

    What plugins are on those websites? Perhaps one of them is interfering with Easy Updates Manager.

    Thread Starter dominicprattde

    (@dominicprattde)

    9 years, 7 months ago

    Sorry for the late response.

    What plugins are on those websites? Perhaps one of them is interfering with Easy Updates Manager.

    I tried disabling all the Plugins except Easy Updates Manager and forced automatic updates – no updates were made.

    I’m really running out of ideas now.

    Plugin Contributor Matthew

    (@kidsguide)

    9 years, 7 months ago

    I am running out of ideas as well. My only thought is that some host providers tend to play around with some WordPress features. Some even go as far as to block or force automatic updates for WordPress installs. Perhaps your host provider does this.

Viewing 7 replies - 1 through 7 (of 7 total)

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