Customer service so good…so far!!!

  • David Vilchez

    (@david-vilchez)


    10 years, 6 months ago

    The plugin is perfect, when I bought it, had to wait for the customer service to contact me because I couldnt make it work, but when the cusotmer service contact me,Jarryd Long has been very helpfull, hosnestly, really good.

    David Vilchez

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPGMaps

    (@wpgmaps)

    10 years, 6 months ago

    Hi David
    We have responded to both requests you have sent to us. Are our responses not perhaps in your spam folder?
    You first sent a request on Sunday 6pm our time. We responded Monday 09:30am our time. Your second email was sent today at 9am and we responded at 10:30am. Please can you double check and let me know? I’m here to help.

    Thread Starter David Vilchez

    (@david-vilchez)

    10 years, 6 months ago

    Hi,

    I have responded the 2 emails but still my plugin doesnt work, can you help please?

    Regards,

    David Vilchez

    Plugin Author WPGMaps

    (@wpgmaps)

    10 years, 6 months ago

    Hi David.

    Your responses seem to have gone into our spam folder for some strange reason. I sincerely apologize for this – I’ve responded to you now.

    Thread Starter David Vilchez

    (@david-vilchez)

    10 years, 6 months ago

    Hi,

    Thanks for asking me to help me out through the teamviewer, I have been waiting for you to connect, for more than 30 min, should I wait more? or is going to be tomorrow?

    Please, tell me something so I know what is happening.

    Thanks,

    David Vilchez

    Thread Starter David Vilchez

    (@david-vilchez)

    10 years, 6 months ago

    The plugin is not working again, I am trying to talk to the customer service, but not luck, please, can anyone help me to install properly the plugin if it works?

    David Vilchez

Viewing 5 replies - 1 through 5 (of 5 total)

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