One to one support

As with I guess many plugins there were a few really minor issues initially, and just a bit of time needed to learn how to use the many embedded features – all included in the Standard package. I had to put in a few support tickets to help me out as I could not work a few things out: the service I got was terrific – it was just like having a dedicated consultant working on the project; I had a detailed, very human friendly, and ultimately useful reply within about 12 hours most times and sometimes wihtin 24 hours (and I am not in the USA). I don’t think I could ask for better support. With my permission they also went in to my site and fixed a few things up – again personal service. The result is things work well. I would defintiely recommend this product.