• I am using Cerauno theme and I installed jetpack and activated the mobile theme but instead of showing the mobile Cerauno theme, it’s showing the default blue mobile theme. I wanted it to show Cerauno, but even when I deactivate the jetpack mobile theme it’s still not working. I have the latest versions of WP and Jetpack

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you try to update to the most recent version of Jetpack, 4.2.2, and let me know if it helps?

    If you continue to experience issues, could you post your site URL here so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.com/contact-support/

    Helo sir my mobie theme is not working it show error like this
    Theme directory “pub/minileven” does not exist

    Know what cn i do my jetpack not show theme module where i find this and how to solv this issue help me

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @adnanshahid402 Could you try to log in to your site via FTP or CPanel, delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    You’ll find the Jetpack plugin folder here:

    
    wp-content
       plugins
         jetpack - DELETE THIS FOLDER
    

    If you’re not sure how to do this, you can ask your hosting company for help. They should also have documentation explaining how to edit or remove files from your site using FTP or a File Manager in your admin panel.

    If that doesn’t help, could you please start your own thread, as per the Forum Welcome?
    https://wordpress.org/support/plugin/jetpack#new-post

    It would help if you let me know where that error message is displayed on your site, and if you can activate or deactivate Jetpack’s Mobile Theme module in your dashboard.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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