Exclude shortcode not working

Hi Rob,

I’m the developer of Strong Testimonials and I thought I should jump in here.

My plugin does not run all filters assigned to the content which is why the shortcodes are not being processed. The primary reason for that is to be compatible with NextGEN Gallery but also other plugins that add things like share buttons to every post which carries over to testimonials unfortunately.

So I will find a way to address this in my plugin.

Chris

I’m still learning that plugin. Is that the “Show tooltip when the user hovers over the term” setting on the Tooltip tab? If so, with that unchecked, I don’t get a tooltip in testimonials or posts.

{edited}

If I understand correctly, it sounds like you need a global setting to exclude testimonials (and maybe other post types) from tooltipping.

Are you wrapping the individual testimonial post content with [glossary_exclude]? That works for me.

Or are you wrapping the [testimonial_view] shortcode with [glossary_exclude]? That won’t work.

Just a hunch, try clearing your browser cache. If you’re using site caching via plugin or web host, clear those too.

Where is the [testimonial_view] shortcode? In a page or sidebar widget or a page builder element? If you can post a link to the site or send it to chris at wpmission.com, I can look for clues.