Can I install in another folder?

  • Resolved leonardogsouza

    (@leonardogsouza)


    9 years, 10 months ago

    Unfortunately I don’t have access to my FTP or Cpanel anymore (long story short, made a partnership and the people vanished) and for some reason I don’t have Jetpack installed anymore. However, when I try to install, I get the error message: “Destination folder already exists. /home/subadigi/public_html/zunkabitz/wp-content/plugins/jetpack/”

    https://wordpress.org/plugins/jetpack/

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 10 months ago

    I’m afraid you won’t be able to work around that problem without access to FTP or cPanel. You could install Jetpack in a different folder by uploading it manually while using a different plugin name in the zip file, but you would then get lots of errors as similar functions would be called twice in the 2 Jetpack plugins. It would most likely bring your site down completely.

    It might be worth trying to use a plugin like this one to try to remotely delete the existing Jetpack plugin folder:
    https://wordpress.org/plugins/ftp-sync/

    I’ve never used that plugin though, so I can’t guarantee that it will help.

    Another alternative would be to contact your host; they might be able to remove the folder for you.

    I hope this helps.

Viewing 1 replies (of 1 total)

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