Could you try to increase the amount of memory allocated to PHP on your site, as explained here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
If that doesn’t help, Could you add the following to your site’s wp-config.php file?
define('WP_DEBUG', true);
if ( WP_DEBUG ) {
@error_reporting( E_ALL );
@ini_set( 'log_errors', true );
@ini_set( 'log_errors_max_len', '0' );
define( 'WP_DEBUG_LOG', true );
define('WP_DEBUG_DISPLAY', false);
define( 'CONCATENATE_SCRIPTS', false );
define( 'SAVEQUERIES', true );
}
Once you’ve done so, try connecting Jetpack to WordPress.com once again to trigger the error, and then check the wp-content/debug.log file for errors. You can paste the results here, and then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.
Thanks!
Hi Jeremy,
Increase memory fixed the issue but now I am getting different error when using Publicize to connect facebook and twitter Error code: -32601
Can you help with that also ?
Thanks!
Having same issue as above – JetPack on SSL domain.
Have tried all options as listed above with no resolution.
wp-content/debug.log file is not being generated.
Please advise.
Can you both use Jetpack’s Debugger module to send us some more information about your site?
- Go to Plugins > Add New > Upload, and upload this little plugin to your site:
https://kraft.im/wp-content/lib/helpers/bkjpdebug.zip
- Navigate to Tools->Jetpack Debug
- Copy the results.
- Send them to us via this contact form:
http://jetpack.com/contact-support/
Thanks!
