Problems with Memberpress / Powerpress

  • Resolved cameronreilly

    (@cameronreilly)


    10 years ago

    Hey Angelo,

    I’ve got a new podcast for which I’m trying to configure my premium subscription service and I’m having trouble.

    I *think* I’ve followed the instructions but when I try to get sign in to the premium feed in iTunes, it keeps rejecting my username and password combo.

    See linked screenshots for how I’ve set it up.

    You can test it yourself in iTunes.

    The feed is http://acoldwar.com/feed/defcon1-monthly/
    Username and password are both: coldtest2

    Let me know if you can see where I’m going wrong.

    Thanks!
    Cameron Reilly

    https://wordpress.org/plugins/powerpress/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter cameronreilly

    (@cameronreilly)

    10 years ago

    While I’m trying to sort this out, I’ve turned off the requirement for people to be logged in, because I’m getting a ton of people try to change their password, wondering why they are getting error messages from iTunes.

    Plugin Contributor Angelo Mandato

    (@amandato)

    10 years ago

    The feed URL http://acoldwar.com/feed/defcon1-monthly/ does not prompt for a username or password.

    Someone else also recently setup MemberPress and had issues. We’re unsure of something changed in MemberPress. Everything looks correct though in your screen shots.

    If you do mot mind, please contact your support at MemberPress and ask them to contact me, cio [at] blubrry dot com. We would liek to get this to work and the best people for us to work with is the MemberPress team.

    Thread Starter cameronreilly

    (@cameronreilly)

    10 years ago

    Thanks Angelo. As I said in my previous note above, I had to turn the username prompt off because I was getting too many people trying to change their password, thinking the problem was with them instead of the system. I’ll turn the username prompt back on for one of the subscriber levels that isn’t highly subscribed and then email you and the MP team.

    Plugin Contributor Angelo Mandato

    (@amandato)

    9 years, 11 months ago

    cameronreilly, MemberPress has a new pre-release that fixes issues with PowerPress. Did you get that release from MembrePress?

    Thread Starter cameronreilly

    (@cameronreilly)

    9 years, 11 months ago

    Thanks Angelo, I did and it fixed the problem.

Viewing 5 replies - 1 through 5 (of 5 total)

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