• Resolved maylene

    (@maylene)


    Is there a way to ignore users who are logged into the site? Or ignore specific posts/pages/forms?

    I have a few Formidable forms accessible only to employees and myself. They are required to regularly complete the forms at various geographical locations (i.e. different mobile and wifi networks) in the course of their work day. Unfortunately, our submissions are now being seen as spam for some reason.

    I’ve managed to mark the IPs so far as Not Spam, but this is unsustainable with the sheer number of possible Comcast or TMobile dynamically generated IP addresses. On the other hand, I’m reluctant to disable protection on all contact forms for obvious reasons. Is there a way to ignore users who are logged in or ignore specific forms?

    https://wordpress.org/plugins/cleantalk-spam-protect/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Denis Shagy

    (@shagimuratov)

    Hello,

    Sure, you can exclude some pages from spam protection. Please look here answer for question ‘Can I add exclusions for some pages of my site?’,
    https://wordpress.org/plugins/cleantalk-spam-protect/faq/

    Does it help?

    Any way, please let us a few days to reproduce issue with Formidable forms + logged in users. I think we will patch the plugin to avoid filtration for such cases.

    Thank you.

    Plugin Author Denis Shagy

    (@shagimuratov)

    We have fixed this issue. Please follow this,

    1. Go to WordPress Console -> Plugins.
    2. Deactivate, delete “Anti-spam by CleanTalk”.
    3. Go to WordPress Console -> Plugins -> Add new -> Upload.
    4. Download, upload and activate new version.

    https://downloads.wordpress.org/plugin/cleantalk-spam-protect.zip

    5. Do a dummy form as employee. You shouldn’t get any reject notice.

    Does it work?

    Thank you.

    Thread Starter maylene

    (@maylene)

    Oops, I missed that FAQ, so thanks for being nice (and quick) in your response anyway! I’ve uploaded the fixed plugin and had no issue submitting forms either from wifi or mobile. We’ll be testing more vigorously this week to be sure, but Thank You so much for such great support!

    Plugin Author Denis Shagy

    (@shagimuratov)

    You are always welcome.

    Thank you a lot for feedback.

Viewing 4 replies - 1 through 4 (of 4 total)

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