Jetpack Subscriptions not updating

  • Resolved glizbinski

    (@glizbinski)


    9 years, 12 months ago

    I haven’t had many subscribers to my blog yet (I’ve only been at it for 3 months). So, I didn’t think anything was wrong until I had someone that I knew point out that they had subscribed to the blog but never received the confirmation email. She thought she had done something wrong, so I helped her out, but she still didn’t receive anything. And it’s not showing up that someone new subscribed. Tried it myself, and the same thing happened. Is there something I’m doing wrong? I haven’t changed anything in my blog since I had the last documented subscriber 2 weeks ago until now (with the exception of new posts).

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter glizbinski

    (@glizbinski)

    9 years, 12 months ago

    Got it working!

    sprattm

    (@sprattm)

    9 years, 12 months ago

    How did you get is working? I have the same issue.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 11 months ago

    @sprattmI It’s worth noting that confirmation emails are only sent once, so if you previously attempted to subscribe but never clicked on the link in the confirmation email, you won’t receive a new email if you use the subscription form again today.

    In any case, you can confirm your pending subscription here:
    http://subscribe.wordpress.com/

    If you’d like, you can send me an email via this contact form and mention this thread, as well as a few examples of the email addresses that didn’t receive a confirmation email. I’ll be happy to take a look at our email logs to find out what happened.

Viewing 3 replies - 1 through 3 (of 3 total)

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