Hi,
Try doing a connectivity test and then report back. Click on “Options” then scroll to the bottom of the page and click on the link that says “Click to test connectivity to the Wordfence API servers”. This will tell us if your site is able to connect to our servers.
-Brian
Hi,
I’ve tested and show the below result:
STARTING CURL http CONNECTION TEST….
Curl connectivity test failed with response:
Curl HTTP status: 0
Curl error code: 7
Curl Error: Failed to connect to noc1.wordfence.com port 80: Connection timed out
STARTING CURL https CONNECTION TEST….
Curl connectivity test failed with response:
Curl HTTP status: 0
Curl error code: 7
Curl Error: Failed to connect to noc1.wordfence.com port 443: Connection timed out
Starting wp_remote_post() test
wp_remote_post() test to noc1.wordfence.com failed! Response was: Connection timed out after 10002 milliseconds
Starting wp_remote_post() test
wp_remote_post() test to noc1.wordfence.com failed! Response was: Connection timed out after 10000 milliseconds
Thanks! Looks like your host isn’t allowing connections to our servers. Have them allow noc1.wordfence.com on ports 80 and 443. Once they do that, try the connectivity test again.
-Brian
do i need to set to connect to your ip? but not noc1.wordfence.com?
Hi,
The host could use the domain name or IP when setting it up. noc1.wordfence.com is currently 69.46.36.8 — if the host allows connections from your site to that server through their firewall and/or proxy, that part of the scan process should work.
-Matt R
