Popup removes scroll bar

Resolved Weifarer
(@weifarer)

10 years, 1 month ago

I have three popups running using the “only specific webpages” options. 2 work great. 1 removes the scroll bar after it appears (the scroll bar is there prior to the popup opening).

I’ve tried making a new one hoping that it was a glitch, but it keeps happening. Any ideas/solutions?

I have the faulty popup currently disabled but if you would like to see it, let me know and I’ll give you a page and enable.

https://wordpress.org/plugins/wordpress-popup/

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Bojan Radonic – WPMU DEV Support
(@wpmudev-support4)

10 years, 1 month ago

Hey there Weifarer,

How are you doing today?

Sure thing, I’d definitely like to take a look, if you could post link to pages where this doesn’t happen and where it does that would be great 🙂

Looking forward for your response 🙂

Cheers,
Bojan

Thread Starter Weifarer
(@weifarer)

10 years, 1 month ago

Great! Thanks, Bojan.

Here is a page where the pop-up removes the scroll bar once it appears: http://www.nomapnomad.com/ww/the-world-of-myrrah/

And one where the pop-up is perfect: http://www.nomapnomad.com/ww/friends-of-my-enemy/

Autumn

Plugin Author Bojan Radonic – WPMU DEV Support
(@wpmudev-support4)

10 years, 1 month ago

Hey there Autumn,

Can you please try using the following option in popup page in admin, see screenshot http://screencast.com/t/Dw7thmp.

Please let me know how that goes 🙂

Cheers,
Bojan

Thread Starter Weifarer
(@weifarer)

10 years, 1 month ago

The url for the screenshot is saying not found. Could you try again. 🙂

Thread Starter Weifarer
(@weifarer)

10 years, 1 month ago

Went in and looked at the popup options and made a guess that you were referring to clicking “Allow page to scroll while popup is visible” and selected that. And it worked. 🙂

Problem fixed. lol. Thanks go much! 😀

Plugin Author Bojan Radonic – WPMU DEV Support
(@wpmudev-support4)

10 years, 1 month ago

Hey again,

Sorry about the screenshot link 🙁 This is exactly what I was referring to and glad to hear that it worked 🙂

Have a great day!

Cheers,
Bojan

Viewing 6 replies - 1 through 6 (of 6 total)

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