What MailPoet version do you have installed?
my spam test was 6.4
What sendgrid does not work at all
Hello,
Since a few weeks, Sendgrid doesn’t work for me too.
I use Mailpoet 2.7 on 3 websites with 3 Sendgrid accounts (free plan), and these 3 websites can’t send any newsletter with this config. (Before it was OK)
How can we solve this issue ? Do we need to subscribe to a Sengrid monthly plan ?
Thanks
Have you guys checked into your SendGrid Dashboard to see the status of your plan?
Yes, i use a free12k plan for each the 3 websites and they are active on all of them (no error message or anything…).
I’ve done a test :
– When i use each of these 3 sendgrid accounts in another new website hosted on an OTHER server (Php 5.3), they are all working fine and the newsletters can be send.
– When i use each of these 3 sendgrid accounts in another new website hosted on the SAME server (Php 5.5), they are not working.
So, my problem doesn’t come from (directly) from sendgrid.
I suspect the problem could come from the Php version of the server… am I wrong ?
What can i do now ?
Thanks for your help
@gord Borg, did you find a solution ?
No not completely, It’s all weird. My e-mail newsletter is going out 3 times to some people and not at all to others.
I am getting hundreds of returned e-mails that can not be delivered?
Out of over 1000 newsletters going out only one or two of my subscribers are opening the e-mail. this seem very strange considering my subscribers need to confirm by return e-mail their subscription.
Bottom line things are not aas they should be.
Gord
I found a solution to my problem.
The problem comes from my host, i think.
I changed the smtp configuration in Mailpoet menu, like this :
– i’ve unchecked the box “web API”
– SMTP port = 465
– secure connection = SSL
With this config, Mailpoet works well on the 3 websites i was talking about…
You can test this @gord Borg !
