Can't acces wordpress admin / backpage

  • steph123

    (@steph123)


    10 years, 3 months ago

    Hi,

    I am trying to build a WordPress.org site for a client that already has a site running. I have installed WordPress with the “one click install” button on the Plesk hosting program.

    I did the custom installation to install the new WordPress.org site in a subdirectory. Then I clicked “install” and everything went fine. But then when I clicked on the admin interface button (which directed me to “mydomain.com/subdirectory/wp-login.php”), the page opens blank with this written on it:

    “Unavailable
    This service is not available to this website. Please contact your provider for details on obtaining access to this service.”

    Is there something I can do to fix that problem before I contact my Hosting Provider?

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    10 years, 3 months ago

    It don’t think so, that error could mean a lot of things, but most of them your hosting provider needs to fix as it’s usually a server configuration issue.

    If you really do want to try something before contacting them, I’d suggest a manual installation instead, and to use a subdomain (newsite.example.com) rather than a subdirectory: https://codex.wordpress.org/Installing_WordPress

Viewing 1 replies (of 1 total)

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