Server error bringing up settings page

  • Resolved apassy

    (@apassy)


    10 years, 3 months ago

    overall the plugin is working – I have a gallery shortcode to flicker, and it says that flickr API is not set.

    But – if I try to bring up the setting page, I get:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    I can’t get to the server error log (hosted). Any ideas??

    https://wordpress.org/plugins/photonic/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    10 years, 3 months ago

    Server errors are entirely in the hands of your hosting provider, and there isn’t anything I can do to help there. I would suggest trying after a couple of hours.

    In the interim, try checking your PHP version – apparently a few lines of code in Photonic require PHP version 5.5 or higher. Given that 5.5 has been around since 2013, your hosting provider should be able to upgrade your environment.

    Thread Starter apassy

    (@apassy)

    10 years, 3 months ago

    The php version is the issue. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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