• Hi Edward,

    I don’t know 100% if I had this error before, but I just updated to latest WordPress and noticed that I get a 500 Internal Server Error when I try to access the Premium Plugin Page:

    admin.php?page=bc_pp Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    Any ideas?

    https://wordpress.org/plugins/threewp-broadcast/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author edward_plainview

    (@edward_plainview)

    Hard to say what the problem is without the error message itself.

    Could you check the server error log for anything suspicious?

    Thread Starter apocalyarts

    (@apocalyarts)

    Oh, sure!

    [07-Jan-2016 08:51:13 UTC] PHP Fatal error:  Out of memory (allocated 37486592) (tried to allocate 36 bytes) in /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/plugin_pack/plugin.php on line 73
    [07-Jan-2016 08:51:13 UTC] PHP Stack trace:
    [07-Jan-2016 08:51:13 UTC] PHP   1. {main}() /home/httpd/docs/ka_wp2/wp-admin/admin.php:0
    [07-Jan-2016 08:51:13 UTC] PHP   2. do_action() /home/httpd/docs/ka_wp2/wp-admin/admin.php:236
    [07-Jan-2016 08:51:13 UTC] PHP   3. call_user_func_array:{/home/httpd/docs/ka_wp2/wp-includes/plugin.php:525}() /home/httpd/docs/ka_wp2/wp-includes/plugin.php:525
    [07-Jan-2016 08:51:13 UTC] PHP   4. threewp_broadcast\premium_pack\ThreeWP_Broadcast_Premium_Pack->admin_menu_tabs() /home/httpd/docs/ka_wp2/wp-includes/plugin.php:525
    [07-Jan-2016 08:51:13 UTC] PHP   5. plainview\sdk_broadcast\wordpress\tabs\tabs->__toString() /home/httpd/docs/ka_wp2/wp-includes/plugin.php:64
    [07-Jan-2016 08:51:13 UTC] PHP   6. plainview\sdk_broadcast\wordpress\tabs\tabs->render() /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/tabs/tabs.php:134
    [07-Jan-2016 08:51:13 UTC] PHP   7. call_user_func_array:{/home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/tabs/tabs.php:298}() /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/tabs/tabs.php:298
    [07-Jan-2016 08:51:13 UTC] PHP   8. threewp_broadcast\premium_pack\ThreeWP_Broadcast_Premium_Pack->admin_menu_plugins() /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/tabs/tabs.php:298
    [07-Jan-2016 08:51:13 UTC] PHP   9. plainview\sdk_broadcast\wordpress\plugin_pack\plugin_pack->get_plugins_table() /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast-premium-pack/src/ThreeWP_Broadcast_Premium_Pack.php:33
    [07-Jan-2016 08:51:13 UTC] PHP  10. plainview\sdk_broadcast\wordpress\plugin_pack\plugins->by_groups() /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/plugin_pack/plugin_pack.php:146
    [07-Jan-2016 08:51:13 UTC] PHP  11. plainview\sdk_broadcast\wordpress\plugin_pack\plugin->get_comment() /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/plugin_pack/plugins.php:50
    [07-Jan-2016 08:51:13 UTC] PHP  12. token_get_all() /home/httpd/docs/ka_wp2/wp-content/plugins/threewp-broadcast/src/sdk/wordpress/plugin_pack/plugin.php:73

    My PHP Memory Limit is set to 256MB. I’m using other heavy plugins like WPML, but usually if something is wrong with exhausted memory I don’t even get into wp_admin at all 😀 Hope this helps!

    Plugin Author edward_plainview

    (@edward_plainview)

    Looks more like there is only 37MB allocated.

    So I’d look at the WP memory limit, if I were you.

    Thread Starter apocalyarts

    (@apocalyarts)

    Hmm, got define('WP_MEMORY_LIMIT', '256M'); in my wp-config.php … weird :/

    Plugin Author edward_plainview

    (@edward_plainview)

    Yes. Check the Broadcast > System Info tab for more information about memory limits.

    Thread Starter apocalyarts

    (@apocalyarts)

    Seeing the same values here (256MB for PHP and WP) plus the recommendation to increase it with define(‘WP_MEMORY_LIMIT’, ‘512M’); but the error still persists :/

    Plugin Author edward_plainview

    (@edward_plainview)

    Could you please contact me via e-mail so that i can send you a beta version of the pack for testing?

Viewing 7 replies - 1 through 7 (of 7 total)

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