Could you post the URL of the site where you experienced issues, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
http://jetpack.me/contact-support/
Thread Starter
cogdog
(@cogdog)
Sure thing http://splot.ca/collector/
Thanks as always for quick responses.
Thanks!
Jetpack uses your site’s XML-RPC file to communicate with WordPress.com. Unfortunately I cannot access that file on your site at the moment:
http://splot.ca/collector/xmlrpc.php
If you use a security plugin to block access to the file, you’ll need to configure it to allow incoming and outgoing connections to /xmlrpc.php.
If you do not use such plugin, you’ll want to contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file.
I hope this helps.
Thread Starter
cogdog
(@cogdog)
Thanks – that was a block from my host because of hacking incident a few months back, looks like we are clear. I know now to check this.