Checkout – Redsys TPV Not Working

  • Resolved gaelv

    (@gaelv)


    10 years, 6 months ago

    Hi,
    first please let me apologize if you detect hard english expressions, I´ll try my best
    I´m having much problems with the integration of the tpv of redsys.

    I have this versions installed:
    wordpress 4.3.1
    woocommerce 2.4.8
    redsys 2.8.2

    All seems to be correctly configurated, but when I press “place order” with redsys/servired pay option marked it moves to the order pay page which is not loading correctly because it´s missing both buttons (pay with card and cancel), the page stop loading at line 131 of the font code, this match up with the following line in the file [ class-wc-redsys.php ] of redsys plugin.
    [ echo $this -> generate_redsys_form($order); ]

    I,ve already reinstalled all, also changed with other themes to discard this.
    Other side, if I check paypal it correctly redirects to paypal interface.

    At this point I´m really frustrated and stucked because I cant find any solution, and the provider just pass away from investigating, I cant find if its concerned to and url wrong sintax choice or something else.

    Also I cant clear determine if the problem is in woocommerce side or in the redsys plugin side, or as I mentioned is from a general config (product, url, invoice sequence, ajax) issue that I cant see.

    In advance thank you very much for your time,
    Really appreciate any help.

    https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • ocarol

    (@ocarol)

    10 years, 6 months ago

    Same problem here!

    Have tried with a new installation and works fine
    Still investigating, but I think it could be plugin incompatibility or the woocommerce version.

    Thread Starter gaelv

    (@gaelv)

    10 years, 6 months ago

    Hi, I tried the clear new installation various times and didn´t work for me, for those with this problem if new installation dont works

    1) Probably is a server side problem click f12 in the page where is the problem and in the console module confirm there is an error, for example in my case if I dont remember wrong it was error 500 reference to indicate that some code cannot be executed by the server.

    2) go to your server and review apache errors log, in my case it is ubuntu so I follow this steps.
    2.1) go to directory: cd /var/log/apache2/
    2.2) list elements of the directory: ls -al
    2.3) review some error log: tail -l error.log
    Note*: error.log must be the last one or the one we can identificate with our operations in the web store.

    After step 2.3 you will see a detail list of sequence of errors, in my case was :

    PHP Fatal error: Call to undefined function mcrypt_encrypt() in /var/www/wordpress/wp-content/plugins/redsys/apiRedsys/apiRedsysFinal.php on
    line 70, referer: http://mywebpage.com/?page_id=8

    So I went to investigate this error, and I found the solution by executing this two commands.

    1) sudo php5enmod mcrypt
    2) sudo service apache2 restart

    Even I have this specific problem It may be the way so others can identificate and solve this kind of errors.

    Sorry for the delay I remember to post it with ocarol alert to my mail 🙂

    Kind regards.

    ocarol

    (@ocarol)

    10 years, 6 months ago

    I’ve applied your solution and it works fine now.

    Thank you very much

    Thread Starter gaelv

    (@gaelv)

    10 years, 6 months ago

    Nice to hear that ocarol, you are welcome
    🙂

    ocarol

    (@ocarol)

    10 years, 6 months ago

    Well, I’m experiencing some trouble with notification emails after having updated the new redsys gateway.

    When a customer cancels the order, woo doesn’t send any email and in my orders dashboard the order status is processing.

    In the former Redsys version I changed the post status to completed in the code because in my case I sell tickets and as a virtual product I don’t need any processing.

    It used to send immediately an email to the customer and a new order notification. But now it doesn’t send any email till I don’t check manually the order nd change the status to completed.

    Autocomplete order plugin does not work either
    https://wordpress.org/plugins/woocommerce-autocomplete-order/

    Does any body have the same problem?

    MidouCloud

    (@midoucloud)

    10 years, 6 months ago

    Hi, i have this same issue with two different plugins (WooCommerce Redsys payment gateway 1.0.2 and Redsys WooCommerce 2.8.3). The plugin is working in localhost but not in the server. The problem is just with the server or i have to change something more?

Viewing 6 replies - 1 through 6 (of 6 total)

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