Hi there,
Seems, comments are closed at your posts.
You would like to check Automatically close comments on articles older than..... days option at Settings > Discussion page in admin panel.
Also make sure that Allow people to post comments on new articles option is enabled.
If you still face the issue, drop an email at support[at]heateor[dot]com
yes, I have enabled comments.
ok, I will sent an email.
Thank you for developing this awesome plugin.
I was using Comments Evolved but what I like about your plugin is that you have a ‘stacked’ option.
The only problem is for some reason my native wordpress comment boxes are not showing up.
Can you help?
There are three wordpress comments already on the page, the number shows up that there are three but the comments are not showing up. https://southernutahinfluencers.com/write-an-article-in-one-hour-with-these-7-easy-steps/
I tried to reposition the order but that didn’t help. I also tried to check and uncheck .js in the footer.
I would like to keep them in the order their in right now but not sure what might be causing the problem
Thanks for your help…
James.
Hi @VentureCore,
Seems something wrong with WordPress filter for comments template in your WordPress installation.
Would you search for following code in wp-includes/comment-template.php file in your WordPress installation root folder and let us know if it is there?
apply_filters( 'comments_template'
The default comments are missing for me as well so I disabled the plugin.
This is what I see in wp-includes/comment-template.php:
‘ $include = apply_filters( ‘comments_template’, $theme_template );
if ( file_exists( $include ) )
require( $include );
elseif ( file_exists( TEMPLATEPATH . $file ) )
require( TEMPLATEPATH . $file );
else // Backward compat code will be removed in a future release
require( ABSPATH . WPINC . ‘/theme-compat/comments.php’);
}’
Hi @techranker,
Would you let us know your website url, so that we can look into the situation?
I disabled the plugin on my main site. I’ll set up a test site later today and post the URL. I’m using the Sahifa theme, BTW…
Okay, let us know when ready.
I too disabled it. Love it if we could get it integrated.
I’ll do the same as Tech…
@VentureCore, sure, let us know when you setup test site.
This page has one WordPress comment on it. It’s currently hidden because I have Facebook comments active using your plugin.
http://oracleodi.com/site-news/unofficial-oracle-data-integrator-odi-blog/
Okay. Try replacing existing “wp-content/plugins/heateor-social-comments/heateor-social-comments.php” file with the file at following link:
https://gist.github.com/anonymous/2ab35bb10fbd9de7be6a
Also, let us know if your current theme folder has comments.php file in it.
Success! I now see the default comment:
http://oracleodi.com/site-news/unofficial-oracle-data-integrator-odi-blog/
The parent theme (StudioPress Genesis Framework) does have comments.php. The child theme (Metro) does not.
@VentureCore, you would also like to try the fix we posted above.
@techranker, thanks for the info. We will include this fix in the plugin soon.
Of note, I just received a pingback and that comment shows up as well. 🙂
