• Resolved astreck

    (@astreck)


    I am trying to back up my site and all is working until it gets to “Validating backup…”.

    Then I get an error message:
    Error: (126) Unable to validate your backup. Please try again.

    I have used this plugin many times in the past with no problems, and I have not updated WordPress or my theme since the last time I backed up my files.

    I’m not sure how to fix this. Any help would be appreciated.

    Thank you.

    https://wordpress.org/plugins/wp-backitup/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor WPBackItUp

    (@wpbackitup)

    astreck,

    Sorry you are having trouble with your back up.Please submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you.
    Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.

    http://www.wpbackitup.com/support

    Thanks.
    WP BackItUp

    Thread Starter astreck

    (@astreck)

    I have submitted a support ticket. I hope I can get this fixed, I love this plugin!

    Thanks

    Thread Starter astreck

    (@astreck)

    Thank you for the very fast and easy support. What you suggested for me worked!!!

    Plugin Contributor WPBackItUp

    (@wpbackitup)

    astreck,

    Glad to hear that you like the plugin . Thank you so much!

    WP BackItUp

Viewing 4 replies - 1 through 4 (of 4 total)

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