Publicize Facebook errors

  • Diego Mendez

    (@diegomendez)


    10 years, 12 months ago

    Hi,

    This is happening to me since like 2-3 weeks ago, first the posts went out with the wrong featured image, then i disconnected my facebook user from Facebook and plug it back again, but now is only working with my personal profile in facebook and not options popup to choose the page you want to use for it to be published, as far a i see i’m not the only one, is there any fix available for this or should i switch back to a specific previous version.

    Thanks in advance for your help.

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 11 months ago

    Could you try to reset your Publicize connection, as explained here?
    http://jetpack.me/support/publicize/facebook/#reconnecting-facebook

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 1 replies (of 1 total)

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