JetPack not finding classes

  • Resolved duthank

    (@duthank)


    11 years ago

    I am getting the following errors –

    Warning: require_once(/home/content/35/11171835/html/kim/wp-content/plugins/jetpack/class.jetpack.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/35/11171835/html/kim/wp-content/plugins/jetpack/jetpack.php on line 31

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/content/35/11171835/html/kim/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/35/11171835/html/kim/wp-content/plugins/jetpack/jetpack.php on line 31

    This happens at the website fbcanoka.org but not on any other site on the same server.

    Thank you for your assistance!

    https://wordpress.org/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    11 years ago

    That error is suggesting that your server may have balked at some point during the update. Could you access your site’s file directory via FTP or your hosting company’s control panel, then delete the wp-content/plugins/jetpack folder? You should then be able to log into your site and reinstall Jetpack via Plugins->Add New.

    Cheers!

    Thread Starter duthank

    (@duthank)

    11 years ago

    Thank you! That fixed it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘JetPack not finding classes’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: duthank
  • Last activity: 11 years ago
  • Status: resolved