Erroneous extra space

  • Resolved KTS915

    (@kts915)


    11 years, 3 months ago

    In sola-support-tickets.php there are two instances (on lines 982 and 986) of the following sentence:

    "This support ticket has been marked as solved."

    And, on line 953, there is this sentence:
    "This support ticket has been marked as private."

    In each case, there is an erroneous extra space between been and marked. This causes a problem for anyone attempting to translate these strings.

    https://wordpress.org/plugins/sola-support-tickets/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SolaPlugins

    (@solaplugins)

    11 years, 2 months ago

    Hi KTS915

    Thank you for bringing this to our attention.

    We will have it sorted in ASAP.

    Kind Regards,
    Jarryd

    Thread Starter KTS915

    (@kts915)

    11 years, 2 months ago

    Jarryd,

    You said you’d sort this out ASAP, and it’s not a difficult fix. And you closed the ticket as resolved.

    Yet a few days later you send out a new version without the fix.

    I understand that you might already have planned a new update, and this didn’t make it. (At least, I suppose I do. As I said, it’s not a difficult fix.) But, in that case, don’t mark this as resolved. It clearly isn’t resolved at all.

    This is by no means the first time you’ve done this. It’s starting to wear thin.

    Plugin Author SolaPlugins

    (@solaplugins)

    11 years, 2 months ago

    Hi KTS915

    I sincerely apologize for this.

    I can assure you it will be fixed in next weeks update.

    In the mean-time though, can I possibly mail you a copy with the fix in place? If you can get in touch with us via our contact form here: http://solaplugins.com/contact-us/ , I can then send it to you.

    Kind Regards,
    Jarryd

Viewing 3 replies - 1 through 3 (of 3 total)

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