Jetpack Subscription widget on self hosted site is not gathering subscribers

  • Resolved Sustainicus

    (@sustainicus)


    11 years, 4 months ago

    So here’s the deal, I put a subscription button via jetpack on my self hosted wp site. Some how, and I did not do it, the blog is up on wordpress.com and automatically updates when I post to my self hosted site. The few subscribers that I have are on the wordpress.com site and I want them coming to my self hosted site. I am sure I have either clicked a button to allow this but I don’t know how this happened. Can someone explain how I stop subscribers going only to the wordpress.com site and go subscribe to my site instead. Thanks!!

    https://wordpress.org/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Sustainicus

    (@sustainicus)

    11 years, 4 months ago

    Hello…i’m really perplexed about why after authorizing jetpack so I could use jetpack and use the subscribe button the following happened:

    1. For some reason my blog went on wordpress.com which having a self hosted site is not what I want. And every time I update my self hosted blog, the wordpress.com blog updates.
    2. All of my subscribers are now subscribed to the wordpress.com site which is certainly not what I want.
    3. I’m sure I hit a wrong button or okay-ed something that I certainly should NOT have. I would be grateful for any insights on this issue. I had posted the original post in a different forum area, and I was told that I should connect with this area.

    Thank you in advance to anyone who takes the time to read this.

    Plugin Contributor Adam Heckler

    (@adamkheckler)

    11 years, 4 months ago

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:

    http://jetpack.me/contact-support/

    Thread Starter Sustainicus

    (@sustainicus)

    11 years, 4 months ago

    Thanks for getting back to me. I’ve just sent the link to the support link you provided.

    Thread Starter Sustainicus

    (@sustainicus)

    11 years, 4 months ago

    Two days ago, I took the subscription button off my website, but I have just put it back on just in case that would be helpful. I just wanted to stop people from subscribing when they keep getting routed to wrong place.

Viewing 4 replies - 1 through 4 (of 4 total)

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