Blank Dashboard Screen

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  • Plugin Author Chris Simmons

    (@cssimmon)

    11 years, 6 months ago

    Ashley,
    It sounds like something happened during the update. I would suggest removing the plugin manually and then installing again. This can be done by deleting the wp-backitup plugin folder using FTP or cpanel. The plugin folder can be found at the following location:

    \wp-content\plugins\wp-backitup

    Your backups are not contained in this folder so when you install WP BackItUp again, all your backups will be available.

    Please open a support ticket via http://www.wpbackitup.com if you continue to have issues.
    http://www.wpbackitup.com/support

    Thanks
    Chris

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