Hey Florian,
Thank you for sharing with us your issue. We’re working on the issue you are facing & hopefully will be resolved soon.
I will update this thread once solution is available.
Thank you for understanding.
– Tatvic
Hi,
I am having the same issue.
I look forward to the plugin being fixed.
Kind Regards
Tim
Hi Tim,
Thanks for reaching out.
We will update this thread once the issue is resolved.
– Tatvic
Hi,
Can you please give us an approximative date of release ? (day ? Month ? )
Thanks,
Florian
Hey Florian,
You can expect the solution next week.
– Tatvic
P.S – Given everything goes well 🙂
Hey Guys,
We wanted to reach out to you & inform you that we’ve developed the solution for the issue you were facing.
To check if the solution is working well on your store, can you provide us a development url/ test url? If not, you can also give us temp access to your live site & we will implement it & let you know if its working well.
You can provide us the access through this form
Looking forward to your response
– Tatvic
Hi Tatvic,
I just update the plugin and activate “Enable Enhanced Ecommerce Tracking”. The option is now save when I save it.
How I can verify that the e-commerce tracking is active ? Do I need to wait 24H that my GA update or their is another way ?
Thanks,
Florian
Hi,
You will normally start seeing the data in 24 Hours.
Additionally, can you share with us the store URL? We will check our plugin & let you know if its working well.
Thank you,
Hi Florian,
We did a quick check of our plugin on your store and found that some of the events are not firing well. To further troubleshoot your issue, can you share with us your store details through this form
Thank you,
Ce careful you share the admin link for the form, I can edit it…
Dear Tatvic,
My tracking still not give me correct info in analytics. Do you know what’s happen ?
Hi,
Thanks for reaching out. We request you to fill this form so that we can better understand your store.
Cheers,
P.S. – Thanks for the tip about the wrong form link earlier.
