Client Not Receiving Email

  • yazdesignz

    (@yazdesignz)


    11 years, 7 months ago

    I just tried testing to see if I get an email (set up a fake client name but used my email to see how it will look) but I never got an email. So that means no client will recieve their notification. This is my WP-Invoice log

    9:30 pm October 7, 2014 Notification Sent (New Invoice) to yazdesignz@yahoo.com at 9:30 pm October 7, 2014.
    9:09 pm October 7, 2014 Notification Sent (New Invoice) to yazdesignz@yahoo.com at 9:09 pm October 7, 2014.
    9:07 pm October 7, 2014 Updated.
    9:05 pm October 7, 2014 Created by yaz

    https://wordpress.org/plugins/wp-invoice/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    11 years, 6 months ago

    Are you testing locally or on production server?

    If local – that will not work. If live – ensure SMTP server is configured and mail function is allowed.

    Also check spam folder.

    bobatea

    (@extremecarsco)

    11 years, 6 months ago

    Hi Anton,

    I have the similar problem that client NOT receiving email notification. I used gmail to send and hotmail to receive, but no email was ever received (As a client or admin.)

    Could you please guide me through how I can set it up correctly? Do I need extra plugin? I’m sure email client is configured with SMTP, which I tried with WooCommerce and it worked fine.

    Thank you very much for your help.

    Plugin Contributor Anton Korotkoff

    (@anton-korotkoff)

    11 years, 6 months ago

    If other plugins are sending emails well, but wp-invoice is not then it need to be manually troubleshooted.

Viewing 3 replies - 1 through 3 (of 3 total)

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