Jetpack open graph not working

Resolved DanayaB
(@danayab)

11 years, 9 months ago

Hello,

I’m having problems sharing my posts to Facebook recently.
When sharing, the post turns up blank instead of showing the post image and text.

This has been happening to the post created these past few days. The older posts seem to be fine.

I also can’t update the new jetpack plugin. There is an error when updating it.
The message shows this every time: Briefly unavailable for scheduled maintenance. Check back in a minute.

Please advise.

website: http://www.culturedcreatures.co/

https://wordpress.org/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter DanayaB
(@danayab)

11 years, 9 months ago

Example of post that is not working:
http://www.culturedcreatures.co/enter-pyongyang/

I’ve run this link through Facebook debug tool. See result:
https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.culturedcreatures.co%2Fenter-pyongyang%2F

Please help!

Thank you!

Plugin Contributor csonnek
(@csonnek)

Happiness Rocketeer 🚀

11 years, 9 months ago

Hi there: Can you provide a link to the post that is showing up as blank on Facebook? All the posts on your Facebook page are displaying as intended when I checked today.

Once I have that information, I’ll be happy to take a closer look as I can’t troubleshoot without an example to work with.

Let me know if you have any questions.

Plugin Contributor csonnek
(@csonnek)

Happiness Rocketeer 🚀

11 years, 9 months ago

To be more specific: I need the URL on Facebook.

Example: https://www.facebook.com/CulturedCreaturesBKK/posts/772979759430230

Thank you!

Thread Starter DanayaB
(@danayab)

11 years, 9 months ago

Hi,

I’ve been deleting the post that don’t work as I don’t want anyone to see them. But here’s an example.
http://www.culturedcreatures.co/roadtrip-iceland-video-of-the-week/

Thank you.

Thread Starter DanayaB
(@danayab)

11 years, 9 months ago

Hi,

I’ve tried changing the url name again today (after changing it several times yesterday with no luck) and it seems to work now.
http://www.culturedcreatures.co/video-of-the-week-iceland-roadtrip/

Do you know why this error seems be happening so often? I can’t understand why sometimes it works and sometimes it doesn’t.

Plugin Contributor csonnek
(@csonnek)

Happiness Rocketeer 🚀

11 years, 9 months ago

My colleague Jeremy replied to your email regarding this same issue. Please direct your correspondence to that email.

Marking as resolved here. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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