Jetpack CSS edit gone wierd after upgrade, please help!

  • nacnud99

    (@nacnud99)


    12 years, 10 months ago

    I upgraded to latest Jetpack, and since I did not think that anything would go wrong I did not immediately check the installation. However, a couple of days later, I realised my WordPress blog was clearly not reading my Jetpack edit-page at all, since it just seemed to be reading the unrevised 2012-theme page, and on further inspection Ifound that Jetpack had totally “disappeared” from its folder completely. I was very relieved that simply reinstalling Jetpack enable the last-saved CSS edit-page (on which I have worked for weeks) to be retrieved, and I thought all was well.

    However, on doing a few CSS edits this morning, it appears all is not well. The first few I did this morning were fine but now I suddenly find:

    1. When I save edit-page I now get continuous server-error messages, as if revised Edit page has not been saved.

    2. However, when I reload Edit CSS, the new edits are there.

    3. However, my blog is not reading these most recently saved edits, but only the previous ones only (up to those made about 60 minutes ago). Looking in Chrome Developer Tools I can only see the previous edits, not the new ones.

    4. Furthermore, when I look at CSS Revisions, (on right-hand side of Edit CSS page), none of the most recent versions of saved revisions are listed.

    5. Going into ‘Compare Revisions of “Custom CSS Stylesheet”’, the only two revisions available to compare are two from four days ago, not the ones I have made today, (since re-installing Jetpack).

    All this seems to point to something fundamentally wrong. Can someone from Jetpack please help, as I have done a lot of work using Edit CSS and am dependent on it. I can no longer do any urgently-needed revisions of my Blog.

    http://wordpress.org/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nacnud99

    (@nacnud99)

    12 years, 10 months ago

    Further to below, I have resolved one problem (#3), but others remain.

    I have been in touch with the Host, who asks what are the server requirements of the plugin?

    Remaining problems are:

    1. When I save edit-page I now get continuous server-error messages (reads:The website encountered an error while retrieving http://xxxxxxx.com/wordpress/wp-admin/themes.php?page=editcss. It may be down for maintenance or configured incorrectly.)

    2. Some CCS revisions are listed, but only up to about 1 week ago. When I go to the comparison page, the new slider identifies many more going back 4 months, but appears to be broken. I just get message “Sorry, something went wrong. The requested comparison could not be loaded”.

    I am not worried about revisions of a week ago or longer, but do need revisions made in the last few days, which cannot be accessed at all now, which is a serious defect.

    Other problem about delay in reading saved edits is solved.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    12 years, 10 months ago

    These server-error messages could be linked to an issue with your server configuration: could you try to follow the instructions here to increase the memory allocated to PHP on your site?
    http://codex.wordpress.org/Common_WordPress_Errors#Allowed_memory_size_exhausted

    If that doesn’t help, we’ll need to take a look at your server error logs to find out more about the errors. I would suggest that you try to make a new change to your CSS to trigger the error, and immediately check your error logs for the error returned in your browser. You can then paste the error here, and I will see what I can do to help.

    If you don’t know how to access your error logs, your hosting provider should be able to help.

    Thanks!

    Thread Starter nacnud99

    (@nacnud99)

    12 years, 10 months ago

    Many thanks. Would it be possible to simply delete all the many old revisions going back 4 months that I don’t need? Would that solve the problem maybe?

    I only need very recent ones in the last few days, but they are not being saved. Perhaps a new installation altogether although I don’t really wand to have to re-do other elements of Jetpack that I am using.

    By the way, I was wrong to state previously that the time-delay problem was solved. I thought a cache-ing plugin was to blame, but I turned that off and also frequently empty browser cache manually, but I am getting delays still of up to 20 minutes or more before browser (Chrome) reads the CSSS file, which is beginning to be unworkable for me. Is that part of the same issue do you think?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    12 years, 10 months ago

    Would it be possible to simply delete all the many old revisions going back 4 months that I don’t need? Would that solve the problem maybe?

    That could be a solution if your database has reached its maximum size. Does your host limit the size of databases? If not, more CSS revisions shouldn’t be a problem.

    If you want to limit the number of revisions saved in your database, you can use the WP_POST_REVISIONS constant, as explained here:
    http://codex.wordpress.org/Editing_wp-config.php#Specify_the_Number_of_Post_Revisions

    I am getting delays still of up to 20 minutes or more before browser (Chrome) reads the CSSS file, which is beginning to be unworkable for me. Is that part of the same issue do you think?

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

Viewing 4 replies - 1 through 4 (of 4 total)

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